Honest Service
Contacted Brian after I was informed by my local plumber that I needed a new tank for my solar hot water system , Brian quickly diagnosed the problem and the fix over the phone as well he supplied the new silicon washers to do it for free so I went from needing a new tank to fixing it ourselves .
I would highly recommend Brian weather it be a new installation or for good honest service.
JOHN CASINO NSW
Meetings with many company reps over the years
Brian was the first installer I meet who could explain the best way to go solar cost effectively. I have had many meetings with many company reps over the years. I could not understand the value of lots of panels when they only cover daytime use effectively Brian came in the day with a device to measure the energy of each appliance I use in the daytime and then quoted me for what panels I need to cover my daytime use He explained everything in a way I understood He placed the two panels in an excellent place on the roof which I can now see gets the most sun and they don’t spoil the look of the house I also feel he had my best interests at heart with going solar.
It seems to me he keeps in touch with global solar developments, so when effective battery storage is cost friendly I will go back to him and become even more self sufficient or totally – if possible.
Alakh Analda – North Ocean Shores
Worry-free experience
From the time we got a quote till when the whole installation was installed and connected we had a completely satisfactory and worry-free experience. No worry about paper work – all done! Even though the solar panels and solar hot water have been in operation for only half of a billing cycle the savings are quite significant. We recommend Brian at Quality Solar very highly and is a trustworthy and very competent installer. Contracting with a local installer was the best decision we made; “out-of-town national installers” promise a lot but do not deliver all they claim. The other great advantage is the follow up service – a phone or email will be acted on quickly – guaranteed!
Beth and Des – Brunswick Heads
Commitment to Customer Service
Have always really appreciated Brian’s help and support since installing a solar hot water system.
Some 6 years, later, Brian and Quality Solar provided ongoing daily email and phone support to help me identify and then repair a small problem myself. His commitment to customer service, communication and support is extremely impressive and welcomed in an era where it is so hard to find and I thoroughly recommend Quality Solar & Plumbing whom I will be using again in the future for new projects.
Adam – Wilsons Creek